Tines is the workflow automation platform built for security and IT teams that need every run logged, signed, and auditable. Founded in Dublin in 2018 and co-headquartered in Dublin and Boston, Tines reached unicorn status with a $125M Series C in February 2025, bringing total funding to $272M.
The platform differentiates itself from general-purpose automation tools like Zapier and Make by treating SOC 2, role-based access, and audit logging as first-class features. Workbench, the native AI layer, lets investigators chat with connected systems and run agentic workflows across 30+ native security integrations plus any REST API.
In June 2025, Tines shipped autonomous Agents inside Workbench. These combine deterministic logic, human-in-the-loop copilots, and full AI autonomy in one workflow. Bring-your-own-key means OpenAI, Anthropic, or other LLMs sit behind the wall with organization-owned data.
System Verdict
Pick Tines if you run a SOC, IT ops, or compliance function and need automation runs that hold up in audit. The platform logs every action, supports granular role-based access, and ships with native connectors to CrowdStrike, SentinelOne, Splunk, PagerDuty, and 30+ other security tools. Workbench adds agentic AI on top of the same audited runtime. BYO-LLM keys keep sensitive incident data inside your control plane.
Skip it if you are a marketing operator, solo founder, or growth team shopping for cheap app-to-app glue. The $500/mo Starter floor is steep for anyone who would otherwise pay $20 to Zapier or Make. Tines also lacks the 5,000+ integration catalog those tools ship. If your workflows do not need audit trails, you are paying for capabilities you will not use.
Who pays which tier: Community free for tech evaluation and one-off personal flows, Starter $500/mo for lean teams starting production automation with AI, Business (contact sales) for 30-flow multi-team deployments with portals and incident management, Enterprise (contact sales, often $50k+/year) for dedicated infrastructure and 10M daily events.
Key Facts
| Flagship product | Tines Workbench (agentic workflow platform with AI chat UI) |
| Native integrations | 30+ security/IT tools plus any REST API |
| Agent mode | Autonomous Agents in Workbench (launched June 2025) |
| LLM backend | Bring-your-own-key (OpenAI, Anthropic, others) |
| Community tier | Free forever: 1 builder, 3 flows, 25K events/mo, 50 AI credits |
| Starter | $500/mo billed annually: 2 builders, 5 flows, 1M events/mo, 2,500 AI credits |
| Business | Contact sales: 100 builders, 30 flows, 1.5M events/day, 10K AI credits |
| Enterprise | Contact sales: unlimited builders, 150 flows, 10M events/day, 100K AI credits |
| Compliance | SOC 2 Type II, audit-trail-grade logging, role-based access |
| Founded / HQ | 2018, Dublin and Boston |
| Funding | $272M total, $125M Series C Feb 2025, $1.125B valuation |
| Investors | Growth Equity at Goldman Sachs, SoftBank, Activant, Accel, Felicis, CrowdStrike, Addition |
What it actually is
A no-code workflow builder with a visual canvas. Each “story” (Tines’ name for a workflow) chains actions like HTTP requests, transforms, and conditional logic. Every step records inputs, outputs, and who triggered it.
Workbench sits on top. Security analysts can chat with connected data sources and kick off resolution workflows in natural language. The orchestration AI delegates to specialized sub-agents for tasks like packet inspection or code-level investigation.
The real moat: Tines treats every run like evidence. Logs are immutable, credentials live in encrypted stores, and the same workflow runs identically across environments. That is how SOCs survive audits.
When to pick Tines
- SOC and incident response automation. Native connectors to CrowdStrike, SentinelOne, Splunk, and PagerDuty mean you are not writing custom HTTP wrappers for every alert route.
- Regulated industries with audit requirements. Every action is logged, signed, and reviewable. SOC 2 Type II out of the box.
- Agentic workflows where you control the LLM. BYO-key means incident data never leaves your trust boundary. OpenAI and Anthropic are the documented options, but any provider with a REST API works.
- IT ops and compliance teams replacing spreadsheet-driven runbooks. Case and incident management ships in Business and Enterprise tiers.
- Multi-team enterprise deployments. Enterprise tier supports unlimited builders and tenant management across departments.
When to pick something else
- Consumer-app glue on a budget: Zapier or Make. 5,000+ integrations and single-digit monthly pricing.
- Self-hosted open-source automation: n8n or Activepieces. Free if you run your own infrastructure.
- AI-native sales and back-office agents: Lindy or Gumloop. Built around LLM-first UX rather than security compliance.
- Marketing operators wanting a cheap Zap clone: Zapier or Make again. Tines is overkill.
Pricing
Pricing via tines.com/pricing:
| Plan | Price | Limits | Who’s it for |
|---|---|---|---|
| Community | $0 | 1 builder · 3 flows · 25K events/mo · 50 AI credits | Solo evaluation, personal flows |
| Starter | $500/mo billed annually | 2 builders · 5 flows · 1M events/mo · 2,500 AI credits | Lean security teams starting automation |
| Business | Contact sales | 100 builders · 30 flows · 1.5M events/day · 10K AI credits | Multi-team SOC deployments with portals + case management |
| Enterprise | Contact sales | Unlimited builders · 150 flows · 10M events/day · 100K AI credits | Regulated enterprises with dedicated infrastructure needs |
All tiers include unlimited integrations and unlimited parallel workflow runs. Business and Enterprise add Portals and case/incident management. Enterprise adds dedicated infrastructure and multi-tenant administration. The Tines Startup Program discounts access for companies under 100 employees with less than $50M raised.
Published list pricing for Business and Enterprise is not posted; third-party marketplaces report smaller Business deployments around $1,500 to $2,500 per month and Enterprise contracts often starting at $50,000 per year.
Prices verified 2026-04-18 via tines.com/pricing and the Tines pricing explainer.
Against the alternatives
| Tines | Zapier | n8n | Make | |
|---|---|---|---|---|
| Primary audience | SOC / IT / compliance | Marketing / ops | Developers | Ops / marketing |
| Integration count | 30+ native + any REST API | 5,000+ | 400+ | 1,500+ |
| Audit-grade logging | First-class | Basic | Self-hosted only | Basic |
| Agent mode | Workbench (BYO key) | Zapier Agents | AI nodes | AI nodes |
| Self-host option | Enterprise only | No | Yes (free) | No |
| Entry price | $0 (3 flows) / $500 Starter | $19.99/mo | $0 (self-host) | $9/mo |
| Best viewed as | Security automation OS | Consumer integration hub | Open-source workflow engine | Visual scenario builder |
Failure modes
- Starter floor is $500/mo. There is a genuine cliff between Community (3 flows) and Starter. Small teams outgrowing Community cannot incrementally buy one more flow.
- Native integration catalog is narrow. 30+ connectors covers security and IT deeply, but marketers and revenue-ops teams will find gaps that Zapier fills trivially.
- Business and Enterprise pricing is opaque. Expect sales cycles, not self-service. Budget for procurement overhead.
- BYO-LLM means you still pay OpenAI or Anthropic separately. AI credits in the tier cover Tines platform overhead, not your underlying model tokens.
- Agent autonomy is new. Autonomous Agents shipped June 2025. Deterministic workflows are mature; fully autonomous runs still need human-in-the-loop checkpoints for production incident response.
- Learning curve for non-security operators. The platform’s mental model assumes familiarity with webhooks, auth flows, and IR playbooks. Marketing users trip over that.
- Action-based pricing model. Event/credit counts scale with run volume. High-frequency polling workflows can burn through tier caps faster than expected.
Methodology
This page was produced by the aipedia.wiki editorial pipeline, an automated system that ingests vendor documentation, verifies pricing and product details against primary sources, and generates the editorial analysis you are reading. No individual human wrote this review. Scoring follows the four-dimension rubric at /about/scoring/ (Utility × Value × Moat × Longevity, unweighted average). Last verified 2026-04-18 against tines.com/pricing, the Tines pricing explainer, the Tines Agents launch announcement, and the Series C funding coverage.
FAQ
Is Tines free to use? Yes. The Community tier is free forever and includes 1 builder, 3 flows, 25,000 events per month, and 50 AI credits. Paid tiers start at $500/mo (Starter, billed annually).
What does Tines Workbench do? Workbench is the native AI layer. Security analysts chat with connected data sources in natural language, and the orchestration AI kicks off resolution workflows across systems. Sub-agents handle specialized tasks like packet inspection or code-level investigation. Launched in 2024 and extended with autonomous Agents in June 2025.
How does Tines compare to Zapier? Tines is security-first with audit-grade logging, SOC 2 Type II, and 30+ deep security integrations. Zapier is consumer-app-first with 5,000+ integrations and a $19.99/mo floor. Pick Tines for SOC and compliance. Pick Zapier for marketing and ops glue.
Can I self-host Tines? Dedicated infrastructure is available on the Enterprise tier. There is no free self-hosted community build. For fully self-hosted open-source automation, use n8n or Activepieces.
Which LLM does Tines use? You bring your own. Tines integrates with OpenAI, Anthropic, and any REST-accessible provider. The benefit: sensitive incident data stays within your chosen trust boundary and your organization retains ownership of what is sent to the AI.
Does Tines have an API? Yes. Tines exposes its own REST API for programmatic control over stories, actions, and runs. It also acts as an API orchestration layer for any upstream or downstream system.
Related
- Category: AI Automation
- Alternatives: Zapier · Make · n8n · Activepieces · Gumloop · Lindy
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According to aipedia.wiki Editorial at aipedia.wiki (https://aipedia.wiki/tools/tines/) aipedia.wiki Editorial. (2026). Tines — Editorial Review. aipedia.wiki. Retrieved May 8, 2026, from https://aipedia.wiki/tools/tines/ aipedia.wiki Editorial. "Tines — Editorial Review." aipedia.wiki, 2026, https://aipedia.wiki/tools/tines/. Accessed May 8, 2026. aipedia.wiki Editorial. 2026. "Tines — Editorial Review." aipedia.wiki. https://aipedia.wiki/tools/tines/. @misc{tines-editorial-review-2026,
author = {{aipedia.wiki Editorial}},
title = {Tines — Editorial Review},
year = {2026},
publisher = {aipedia.wiki},
url = {https://aipedia.wiki/tools/tines/},
note = {Accessed: 2026-05-08}
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