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Tool Automation paid active Below 8
7.8/10 Useful
Active

Monthly Business Pro $24/seat/month yearly Annual Max $120/seat/month yearly Price Enterprise custom

Best plan

Business Pro $24/seat/month yearly

Risk: Dust creates value when agents are grounded in real...

See Dust pricing

Editorial · no paid placements

Should you use it?

Dust is a practical team AI-agent platform: connect data sources, build custom agents, let them search company knowledge and execute actions. Business Pro starts at $24/seat/mo on annual billing and Max at $120/seat/mo. Pick it for internal assistants and operational workflows. Skip it for solo chatbot use or full enterprise-search deployments.

  • Buy if Teams building internal AI assistants
  • Pick Business Pro $24/seat/month yearly; Max $120/seat/month yearly; Enterprise custom
  • Skip if Solo users wanting a general chatbot

Plan guidance

What to buy

Best plan Business Pro $24/seat/month yearly; Max $120/seat/month yearly; Enterprise custom

Watch: Dust creates value when agents are grounded in real...

Price range Business Pro $24/seat/month yearly; Max $120/seat/month yearly; Enterprise custom

Business Pro $24/seat/mo yearly; Max $120/seat/mo yearly; Enterprise custom

Upgrade only if Not for solo users wanting a general chatbot

Dust creates value when agents are grounded in real...

Current pricing source: Dust pricing

Fit

Use it for this, skip it for that

Best for

  • Teams building internal AI assistants
  • Support, sales, product, and engineering knowledge workflows
  • Companies that want agents over Slack, docs, GitHub, Notion, and Google Drive
  • Teams that need model choice without building a full RAG stack

Avoid if

  • Solo users wanting a general chatbot
  • Teams needing full enterprise search at Glean scale
  • Highly regulated workflows without security review
Watch out
Dust creates value when agents are grounded in real company systems; weak connector hygiene or unclear permissions can turn it into another chat UI.

Recent changes

Only what affects the decision

  1. Latest check

    Current pricing page shows Business self-serve seats with Pro and Max annual pricing plus...

    Dust pricing
  2. Latest check

    Superseded by the June 25, 2026 Business Pro and Max self-serve ladder. Enterprise remains the custom path for larger security, hosting, and governance needs

    Dust pricing
  3. Latest check

    Superseded by the June 25, 2026 Business Pro and Max self-serve ladder. Older Pro-only EUR pricing should not be used for new buyer guidance

    Dust pricing

Alternatives

Best swaps

Microsoft Agent Framework

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Free (open source) · 9/10 Langfuse

Open-source LLM engineering platform for observability, prompt management, evals, datasets, and OpenTelemetry tracing. ClickHous

$0 free / $29 Core / $199 Pro / $2,499 Enterprise · 8.8/10 LangGraph

LangChain's low-level orchestration runtime for long-running, stateful AI agents. MIT-licensed Python and JavaScript libraries;

$0 library / $39 Plus / usage-based deployment · 8.8/10
Build comparison
Proof and score math Verified Jun 25

Proof

Why this recommendation is trusted

Evidence Dust official site
Source
Registered source
Freshness
Current
Confidence
High confidence
Verified
Review
Volatility
Volatile

High-volatility evidence needs frequent review.

Editorial score

Unweighted average of 4 axes · confidence high

  • Utility 8/10

    How much real work it can do for a competent operator, end to end.

  • Value 8/10

    What you get for the dollar relative to the closest alternative.

  • Moat 7/10

    How hard it would be for a competitor to replicate the underlying advantage.

  • Longevity 8/10

    How likely the product is to still be best-in-class 24 months out.

Verified facts

  1. Best For Best for organizations building internal AI agents over company knowledge, apps, and workflows with enterprise controls.
    high Drifts 2026-06-25 Dust official site
  2. Pricing Anchor Dust now presents Business self-serve pricing with Pro at $24/seat/month yearly and Max at $120/seat/month yearly, plus Enterprise custom. Buyers should validate monthly billing, included model access, programmatic usage, SSO, SCIM, hosting, and governance terms.
    high Volatile 2026-06-25 Dust pricing
  3. Watch Out For Dust creates value when agents are grounded in real company systems; weak connector hygiene or unclear permissions can turn it into another chat UI.
    high Drifts 2026-06-25 Dust docs
  4. Enterprise Controls Pro covers SOC 2 and zero data retention positioning; Enterprise adds SSO (Okta, Entra ID, Jumpcloud), SCIM provisioning, US/EU data hosting, larger storage and file limits, custom programmatic pricing, priority support, and Salesforce Tool.
    high Drifts 2026-06-25 Dust security
  5. Workflow Surface Dust's surface is custom workplace agents and shared assistant workflows, not a generic consumer chatbot.
    high Drifts 2026-06-25 Dust docs
Full review notes Long-form details, FAQ, and source history

Dust is a team AI-agent platform. Users create custom assistants that can search company data sources, use advanced models, execute actions, and integrate into tools such as Slack, Chrome, Zendesk, APIs, Google Sheets, and Zapier.

It sits between no-code automation and enterprise search. Compared with Glean, Dust is more builder-oriented and lighter-weight. Compared with n8n or Zapier, Dust is more AI-agent-native.

System Verdict

Pick Dust if your team wants useful internal AI agents without building a custom RAG platform. It is strongest for knowledge search plus actions across real workplace systems.

Skip it if you only need generic chat. ChatGPT, Claude, or Gemini will be cheaper and simpler.

Dust’s value is operational context: connected data, team spaces, native integrations, and action-capable agents.

Key Facts
Core productTeam AI agents and assistants
ModelsAdvanced models including GPT-5, Claude, Gemini, and Mistral
Data sourcesGitHub, Google Drive, Notion, Slack, and more
IntegrationsSlack, Zendesk, Chrome Extension, API, GSheet, Zapier
SecuritySOC 2, zero data retention positioning, private spaces
Pricing (verified 2026-06-25)Business Pro $24/seat/month yearly; Max $120/seat/month yearly; Enterprise custom
Business buyer checkConfirm monthly pricing, model access, programmatic usage, source limits, private spaces, and fair-use terms
Enterprise extrasValidate SSO, SCIM, hosting, larger limits, Salesforce tooling, security review, and support terms
Best fitInternal agents for teams

When to pick Dust

  • You need company-grounded assistants. Agents can search selected data sources before answering.
  • You need actions, not just answers. Dust agents can execute approved tools.
  • You work in Slack. Native Slack integration makes agents reachable where teams already ask questions.
  • You want model choice. Dust exposes multiple frontier providers rather than betting on one model.
  • You want a builder surface. Non-infra teams can create repeatable agents without owning vector database plumbing.
  • You need programmatic usage. API, Google Sheets, and Zapier credits make Dust useful beyond chat-style assistant surfaces.

When to pick something else

Pricing

Dust’s pricing page now presents Business self-serve seats rather than the older Pro-only EUR ladder. As verified on 2026-06-25, Business Pro is listed at $24 per seat per month when billed yearly and Max at $120 per seat per month when billed yearly. The buyer read: Pro is the default pilot tier for teams proving workplace agents, while Max is the higher self-serve tier to inspect when model access, limits, or programmatic usage matter.

Enterprise remains custom. Use it for larger rollouts that need deeper security review, SSO, SCIM, hosting commitments, larger limits, Salesforce tooling, priority support, or custom commercial terms.

The pricing is reasonable for team workflows if agents replace repeated internal support, research, or support-answering labor. It is expensive if used like a casual chatbot.

Buyer fit

Dust is strongest when a team can name repeatable internal jobs: answer support questions from product docs, summarize account history, draft customer responses, search engineering knowledge, pull context from Slack and GitHub, or run an approved action from a shared assistant.

It is weaker when the organization only wants a general chatbot. The value depends on connective tissue: clean source permissions, useful data sources, well-scoped agents, and teams willing to move repeated questions into shared workflows instead of one-off chats.

Rollout checklist

  • Start with one department and one high-frequency workflow.
  • Connect only the sources needed for that workflow.
  • Define which tools an agent may execute and which actions require human review.
  • Decide who owns assistant prompts, source hygiene, and regression testing.
  • Check whether Pro or Max storage, private space, model access, and programmatic usage limits match the pilot.
  • Move to Enterprise review before broad rollout, SSO, SCIM, hosting requirements, or regulated data.

Failure Modes
  • Agent quality depends on source data. Bad docs produce bad answers.
  • Storage limits matter. Pro includes limited data-source storage per user.
  • Action permissions need care. Tool-executing agents require governance.
  • Not a full workflow engine. Complex deterministic automation may still belong in n8n or Zapier.
  • Enterprise features are custom. SSO, SCIM, hosting, and bigger limits require sales.
  • Fair-use language needs review. “Unlimited” messages still depend on fair-use limits and programmatic usage terms.

Recent changes
  • Pricing ladder changed (verified 2026-06-25). Dust now presents Business Pro at $24/seat/mo yearly and Max at $120/seat/mo yearly, plus Enterprise custom. Older 29 EUR Pro references should be treated as stale for new procurement.
  • Enterprise remains sales-led. Confirm SSO, SCIM, hosting, Salesforce tooling, security review, and support terms directly before a broad rollout.

Methodology

Last verified 2026-06-25 against Dust pricing, product, and documentation pages. Scoring emphasizes team utility, action-capable agents, integrations, pricing, and enterprise readiness.

FAQ

Can Dust agents search company data? Yes. Dust agents can search selected data sources and use relevant documents to answer.

Does Dust support Slack? Yes. Slack is a native integration.

Is Dust free? Dust offers a trial, but its main self-serve plan is paid per user.

Sources
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According to aipedia.wiki Editorial at aipedia.wiki (https://aipedia.wiki/tools/dust/)
aipedia.wiki Editorial. (2026). Dust: Editorial Review. aipedia.wiki. Retrieved July 2, 2026, from https://aipedia.wiki/tools/dust/
aipedia.wiki Editorial. "Dust: Editorial Review." aipedia.wiki, 2026, https://aipedia.wiki/tools/dust/. Accessed July 2, 2026.
aipedia.wiki Editorial. 2026. "Dust: Editorial Review." aipedia.wiki. https://aipedia.wiki/tools/dust/.
@misc{dust-editorial-review-2026, author = {{aipedia.wiki Editorial}}, title = {Dust: Editorial Review}, year = {2026}, publisher = {aipedia.wiki}, url = {https://aipedia.wiki/tools/dust/}, note = {Accessed: 2026-07-02} }
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